Accessibility Statement
At Liberclean, we are committed to providing an accessible and inclusive experience for all our clients. We recognize the importance of ensuring that our cleaning services are accessible to everyone, including individuals with disabilities or special needs.
As part of our cleaning services, our team members are required to enter clients' homes to perform the necessary tasks. We want to ensure that this process is as smooth, respectful, and accessible as possible for everyone involved.
Here’s how we ensure accessibility:
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Adaptation of Services: We understand that each home may present unique challenges. If you or anyone in your household has specific accessibility needs, please let us know in advance. We are more than happy to adjust our cleaning approach to meet these requirements.
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Trained Staff: Our team members are trained to be mindful of accessibility concerns when they enter your home. They are trained in providing respectful and professional services, particularly when working with clients who have mobility challenges or other specific needs.
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Communication: We prioritize open communication. If there are any specific accessibility needs related to entryways, pathways, or particular areas within the home, please inform us at the time of booking. This will help us ensure that our team is fully prepared.
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Safety and Comfort: We aim to maintain a safe and comfortable environment during every cleaning session. Our team is aware of the need to navigate spaces carefully, considering obstacles and other physical factors that may affect accessibility.
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Feedback: We value your feedback in helping us improve. If you have any concerns or suggestions related to accessibility, please contact us. We are committed to continuously enhancing our services to meet the needs of all clients.
Liberclean strives to provide exceptional cleaning services that are accessible to everyone. Your satisfaction and comfort are our top priorities, and we are here to ensure that our cleaning services are as accessible and inclusive as possible.
If you have any questions or require further assistance, please do not hesitate to contact us.
